Refund and Returns Policy

Effective Date: December 27, 2024

At Lino Baby Wear, we aim to provide you with a delightful shopping experience. If you are not completely satisfied with your purchase, we offer a straightforward refund and returns policy to ensure your satisfaction.

1. Eligibility for Returns

  • Items must be returned within 14 days of the delivery date.
  • Products must be unused, unworn, and in their original condition with tags and packaging intact.
  • Clearance or final sale items are not eligible for return.

2. How to Initiate a Return

To start a return, please follow these steps:

  1. Contact Us: Email us at info@linobabywear.net or call (845) 210-4399 with your order details.
  2. Approval Process: Once approved, you will receive instructions on how to ship the item back to us.
  3. Shipping: Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

3. Refund Process

  • Refunds will be processed within 5-7 business days after we receive and inspect the returned items.
  • Refunds will be credited to the original payment method.
  • Shipping charges (if any) are non-refundable.

4. Exchanges

We offer exchanges for size or color if the requested item is in stock. Follow the return process above and specify the desired replacement.

5. Damaged or Defective Items

If you receive a damaged or defective item, please contact us within 48 hours of delivery. Provide photos of the item and packaging for a swift resolution.

6. Contact Information

For any questions or assistance regarding our Refund and Returns Policy, reach out to us:

7. Policy Updates

This Refund and Returns Policy is effective as of December 27, 2024, and may be updated periodically. Updates will be posted on this page with the revised effective date.

At Lino Baby Wear, your satisfaction is our priority. We’re here to help make your shopping experience smooth and enjoyable.